Operations
Mahi
This section provides helpful information and templates for Coordinators who are doing the mahi of Neighbourhood Support for their organisations. (See also the Comms + Marketing section for further resources).
Getting People Involved
Tools and resources for helping people join Neighbourhood Support and get neighbourhood groups set up.
Keeping People Involved
Once people have joined Neighbourhood Support it is important to keep them connected and involved with regular communication, ideas and events.
For Social Media resources check out the Comms + Marketing section.
Prevention Messaging
Each Monday NZ Police email an Intel Report to our member organisations. This report contains information about crime in your area and can be used to help you keep your groups and households safe and informed.
Please reach out to kelsey@neighbourhoodsupport.co.nz if you or someone in your organisation has not yet completed the intel training or would like a refresher. The training session covers what the reports are, how to use the spreadsheet and formatting the data into prevention messages for newsletters and alerts.
Community Engagement & Promoting NS
A key part of our work is community engagement. We can engage our communities and promote Neighbourhood Support through events, projects, networking, and building relationships etc.
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Community Engagement Module 3: Understanding Our Communities
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What is Neighbourhood Support Info Sheet - Editable Contact Details
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What is Neighbourhood Support Info Sheet (Pictorial) - Editable Contact Details
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Running an Event (see the Health and Safety Policy in the Policies section for RAM Sheets etc.)
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Let's Connect Flyer - A5 - Editable
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Stay Alert Flyer - A5 - Editable
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You're Invited Flyer - A5 - Editable
Databases
CommBase:
CommBase (previously 'Gets Ready') is a website (and mobile app) that provides an online database platform to support Neighbourhood Support Groups, the EOC (emergency operations centre), council staff and the community. This is relevant across day to day life, minor incidents (boil water notices or fire bans etc.) and major incidents (earthquakes, floods, fires etc.). Its primary facets are:
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Tools to communicate via multiple channels to everyone, or to specific areas or categories of people
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A network of contacts in the community
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A self-managing and growing database of the entire community
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The ability for situation reports to be sent from the community to the EOC in a structured manner
Top of the South Neighbourhood Support have kindly put together the following training guides to assist their staff and volunteers with using / managing the database. Feel free to use these as a template to personalise these documents to suit your local needs.
For more information about CommBase, contact isaac@webmad.co.nz.
infoodle:
infoodle is a cloud-based management system (CRM) that understands Neighbourhood Support groups and the charity sector.
A comprehensive, customisable, yet easy to use database that enables you to bring all your administration needs together in one platform.
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Securely store contact details of individuals, households and organisations
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Add multiple households or organisations with the same address
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Centralised database for easy access from anywhere for all
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Add your own custom fields ie. CCTV, vicious dog, ICE additional support needed
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Segment areas and regions, Rural & Residential
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Send unlimited newsletters by email for free
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Send texts - pay only for what you send, no monthly fee
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Unlimited groups - Streets, co-ordinators, emergency preparedness
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Show connections - residential, business, organisation etc.
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Easily gather data via online forms or data import tool
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Unlimited users who can update their own information and contact details
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Free Support & Training
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No fixed contract
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Self managed migration to infoodle or pay for infoodle to do it for you
Resources
See more on their website - www.infoodle.com
Resources for Setting Up New NS Member Organisations
These resources are specifically designed to help District Reps and others work with communities who want to set up Neighbourhood Support and are not covered by an existing member organisation.
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Community Start Up Kit - PDF
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Community Start Up Kit - PowerPoint
Can't Find What You're Looking For?
If you have any suggestions for additional information you would like to see included in this section, please email our Community Advisor, Kelsey Ardern.
