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Privacy Policy

You may browse and access the vast majority of information contained in this website without providing any personal information.

Where you voluntarily provide personal information (for example, through email feedback or by completing a form), we’ll use that information only for the purpose for which it was given.

When you subscribe to our newsletter, we only collect your name and email address. Once subscribed, your details will be added to a mailing list that is used to distribute e-newsletters.

Neighbourhood Support New Zealand uses Mailchimp, a dedicated e-newsletter communication tool to easily manage and distribute communications to our members and supporters. Mailchimp is based in the United States of America and may use servers based there, and therefore your information may be disclosed or used in that country. Mailchimp will use your information in accordance with its Privacy Policy.

Neighbourhood Support New Zealand monitors the effectiveness of these newsletters using analytical tools offered by Mailchimp that collect the following information:

  • Unique opens – The number and email addresses of subscribers that have opened the email

  • Email client usage – which email account (Gmail, Outlook, Hotmail) was used to open the email

  • Regions – Where this email has been opened

  • Bounced – The number of emails that weren’t successful due to an inactive address, DNS failure, or if the recipient’s mailbox was full

  • Not opened – The number and email addresses of subscribers that didn’t open the email

  • Shares – The number of times the newsletter has been shared via email, Facebook or Twitter by subscriber

  • Most popular links – The most clicks on any links directing to other websites or information not contained in the email.


There is no ability to collect information beyond this, or to track the recipient outside of a specific e-newsletter. Once the recipient has closed the newsletter, no further information can be collected.

Neighbourhood Support New Zealand holds a variety of information. When dealing with information,Neighbourhood Support New Zealand complies with the relevant information legislation, such as the Official Information Act 1982 and the Privacy Act 1993.

If you have any concerns about personal information that we hold, please write to: 

Neighbourhood Support New Zealand

C/O Police National Headquarters 

PO Box 3017 
Wellington, 6140

Alternatively you can send an email to

Become A Neighbourhood Supporter Today!

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